Returns & Exchanges
- We accept returns and exchanges within 30 days from the shipping date. Product must be sealed, unopened and not used to be returned for a refund for the full amount paid for the product.
- Smooth Run Equine will ONLY pay for a return's shipping costs if a product arrived damaged or if we sent you the wrong item. Otherwise, the customer is responsible for the return shipping costs.
- If you are returning an item because it is damaged or defective or you did not receive the product ordered, we will provide a prepaid return label free of charge via email.
- You will receive an e-mail confirmation when your return is received, inspected and your refund had been processed.
- To start the return process visit our please contact us. It's a quick and easy process.