We accept returns and exchanges within 30 days from the shipping date. Product must be sealed, unopened and not used to be returned for a refund for the full amount paid for the product.
Smooth Run Equine will ONLY pay for a return's shipping costs if a product arrived damaged or if we sent you the wrong item. Otherwise, the customer is responsible for the return shipping costs.
If you are returning an item because it is damaged or defective or you did not receive the product ordered, we will provide a prepaid return label free of charge via email.
You will receive an e-mail confirmation when your return is received, inspected and your refund had been processed.
To start the return process visit our please contact us. It's a quick and easy process.
